We offer free shipping to all of the markets we currently operate in (except USA). And, we do also offer free returns regardless of you needing to make an exchange or wanting to have the order amount refunded.

 

Fully insured

The Jewellery Room ships via fully secured couriers, including DHL and GLS to most locations in the world.

 

Order tracking

We will keep you informed when we have received your order. Within 72 hours after order placement, you will receive an estimated delivery date if this has changed.

 

Other questions

We are always here to assist you! So please, do not hesitate use the chat, give us a call or send us an e-mail

 

The chat can be found on the botton right side of the this page

We can be contacted through the chat from 8am – 22pm

 

Phone number +45 53691550

The phones are open from 9am – 5pm. Timezone Copenhagen (GMT+2)

We are also available through What’s App by using the number above

 

E-mail us at customercare@thejewelleryroom.com

We aim to answer you as soon as possible and always within 48 hours

 

You are also very welcome to use the contact form below

 

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